Policies
General
Purchase of products and services from Lisa Twohig, regardless of the platform upon which they are purchased, is subject to the following terms and conditions:
- Payments are processed through a third-party provider (Stripe or Paypal) – no credit card details are retained by Lisa Twohig, other than the final 4 digits of credit card numbers for identification purposes.
- Most purchases from Lisa Twohig are eligible for a money back guarantee for the remainder of a package, following the first session. The cost of the first session, plus an administration fee of 5% may be deducted at the seller’s discretion.
- No refunds will be available after the second session is booked, or after 30 days of purchase (whichever comes sooner) and all payment plans must be completed as per the original terms.
- If a payment declines, the customer will receive a notification, and will be required to make alternative payment within 3 working days. If this is not done, the product will be forfeited and no refunds will be provided.
- Any questions regarding payments, purchases, refunds and membership should be directed to [email protected] as quickly as possible.
- Lisa Twohig reserves the right to make changes to these terms and conditions at any time.
- Lisa Twohig reserves the right to remove any program member at any time without refund.
- All training materials, recordings, content, sounds, videos and images remain the property of Lisa Twohig at all times, and are subject to copyright. No reproduction, sharing or copying of materials is permitted without prior written consent from Lisa Twohig or her legal representative.
- No representation is given to the outcomes achieved by members through purchase of any product or service. The provider does not provide any financial or legal advice to members, and all information provided is a guideline only. You should always consult your own legal and financial advisor when taking into consideration any information or opinions provided. Lisa Twohig is not liable for the results of any information provided, and has not made any claims as to the outcomes that customers, or their business interests will achieve as a result of purchase.
- By purchasing you agree to these terms and conditions.
LAST UPDATED: 26 June 2023
Privacy
Privacy Policy
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
- The personal data we will collect;
- Use of collected data;
- Who has access to the data collected;
- The rights of Site users; and
- The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
Consent
By using our Site users agree that they consent to:
- The conditions set out in this Privacy Policy.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.
You can withdraw your consent by: Contacting the Data Protection Officer.
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal basis to collect and process the personal data of users in the EU:
- Users have provided their consent to the processing of their data for one or more specific purposes.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
- IP address;
- Location;
- Hardware and software details;
- Clicked links; and
- Content viewed.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
- First and last name;
- Age;
- Date of birth;
- Email address;
- Phone number;
- Address; and
- Auto fill data
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
- Provide you with the services you have requested;
- Personalise your experience on our website;
- Send you communications in response to your enquiry, or relevant information to assist you with your needs;
- Administer our websites and business; and
- Analyse your behaviour to improve our website, services and communications.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
- If the law requires it;
- If it is required for any legal proceeding;
- To prove or protect our legal rights; and
- To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
International Data Transfers
We disclose user personal data to the following countries:
- Australia.
When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.
If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:
- The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or
- We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient..
Your Rights as a User
Under the GDPR, you have the following rights:
- Right to be informed;
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to data portability; and
- Right to object.
Children
The minimum age to use our website is 16 years of age. We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:
Lisa Twohig
[email protected]
________________________________________
________________________________________
Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not respond to browser-initiated DNT signals.
How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
- You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or updating your email preferences under "Your Account"
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
- Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits; - Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; - Targeting cookies
Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you; and - Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
- Monitor user preferences to tailor advertisements around their interests.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Lisa Twohig, at:
[email protected]
Disclaimer
Disclaimer
The content published on this website, social media channels or any other published material is intended solely for informational and educational purposes.
Lisa Twohig of Lisa T Coaching or employees shall have neither liability nor responsibility to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by this website or report.
The content has been created to share knowledge and information from the research and experience of the author. You should always undertake your own research when making any decisions. regarding your business venture.
Every effort has been made to accurately represent this course and its potential.
There is no guarantee that you will have more success in your business using the ideas and techniques in this program. Examples in these materials are not to be interpreted as a promise or guarantee of time saved or earnings. Earning potential is entirely dependent on the person using our product, ideas and techniques.
Your level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas and techniques mentioned, your finances, your personal circumstances, your business, your knowledge and various skills. We are not responsible for any of your actions.
